Reviews For Sport Clips Haircuts of Mt. Lebanon

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1 rating

I have been a customer of this establishment for myself and my 4 children for a number of years. The proximity to my house and relative convenience has resulted in my business. I will never do business with this place again. I entered the store with no one in waiting room . I signed in because there was only a 5 minute waiting time. Then I was bumped with no explanation to an additional 15 minutes. I asked and was told that online check in bumped me. Not sure why. Hen after waiting the 15 minutes, I was bumping yet again. When I asked I was not even given an apology but more of a lame repeat of the first explanation. No effort to remedy. When I called to speak to a manager I was given a chirpy customer service voice from a supposed manager that implied that she didn’t know anything about what happened. BS! The store is not big and there is no way. Either way they did not care. Which is the apparent MO of this place. I asked to speak to a regional manager but who knows if I will hear or if they will do anything. Don’t waste my time and then spit out stupid policy rather than real customer service. I guess your business model doesn’t value repeat business.

5 rating

My son got the MVP and was all around very happy with the experience.

5 rating

Didnt focuse on the "team" per say, but Ali did an amazing job in all aspects, from the cut to the hair and head massage. I was overwhelmed by her generosity and professionalism. I highly recommend her and will most certaintly be back for my next cut!

Rated 4.0 out of 5.0 based on 16 Client reviews

1
Michael S. | February 18, 2019 Overall Experience

"I have been a customer of this establishment for myself and my 4 children for a number of years. Th"

5
Audrey K. | February 9, 2019 Google

"My son got the MVP and was all around very happy with the experience."

5
Macs L. | January 30, 2019 Google

"Didnt focuse on the "team" per say, but Ali did an amazing job in all aspects, from the cut to the h"

5
Ali C. | January 18, 2019 Facebook

"The team at Sport Clips Mount Lebo is amazing. They’re great for the entire family. Super friendly s"

5
Annika C. | January 15, 2019 Google

"Candy did a great job with my four year old! Best haircut he has had!"

5
kiran k. | January 15, 2019 Google

"I never care how my hair cut is going to be but i care how people treats me and people in this place"

5
Dylan H. | January 8, 2019 Google

"Everyone was friendly and the stylist knew exactly what she was doing. I’ll definitely be going back"

5
Dave N. | January 2, 2019 Google

"Amber cut my hair she was professional but comfortable to talk to while doing her job. She did an am"

5
Erin H. | January 2, 2019 Google

"We love Lora!!!"

1
Tyler S. | December 30, 2018 Google

"Back of my head looks butchered. Was very unhappy with my visit. Beard cut way too short."